AND :

Any natural or legal person visiting or making a purchase via the website.

Below

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Article 1: Object

These conditions of sale aim to define the remote sale methods between SARL the twenty-seven and the Internet user, the order, payment and delivery. They regulate all the steps necessary for the placing of the order and follow the follow -up of this order between the contracting parties.

On the date of the order, the Internet user acknowledges having read the general conditions of sale set out below and declares to accept them without reservation. The validation of the order applies to irrevocable acceptance of the general conditions of sale.

1.1 Only adults (eighteen years), enjoying the legal capacity to conclude contracts and (c) living in mainland France, Belgium or Luxembourg can order products through customer service or on the site Web. If you have not reached the age of majority or if for another reason you do not enjoy the legal capacity to conclude contracts, one of your parents or your tutor will have to place your order on your behalf, and thus approve these general conditions of sale. Any order placed in violation of this article will be considered void and not avenue.

1.2 SARL LE TOURT-SEPT TO SALE IN MONTBLANC-BOUTIQUE-MONACO.COM products and practice its own electronic commerce activity exclusively with regard to end users who are end consumers.

By "final consumer (s)", we designate any natural person who operates for foreign purposes for any business or professional activity possibly practiced. If you are not a "final consumer", we invite you to refrain from concluding commercial transactions on Montblanc-boutique-monaco.com

By placing an order through customer service or on the website, you declare and guarantee being an end customer in good faith and that you will not deliver, not sell or distribute in any other way from Montblanc or n 'products Buy Montblanc products for commercial purposes or for any commercial purpose.

Given the commercial policy described above, SARL LE TOURT-SEPT reserves the right not to follow up on orders from anyone who is not a "end consumer" or an adult, for example if SARL le Twenty-seven has reasons to believe that an order has been placed in violation of its commercial policy and these general conditions of sale

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Article 2: Offer

2.1 On Montblanc-boutique-monaco.com, the products offered for sale are those appearing on the site on the day of their consultation by the Internet user. We exclusively offer articles bearing the Montblanc brand. We supply our stocks directly to the Maison Montblanc. They are offered on our site within the limits of available stocks.

2.2 The Montblanc brand does not sell used, defective or quality products lower than market standards.

2.3 The essential characteristics of the products are presented on Montblanc-boutique-monaco.com in the descriptions of each of the product sheets. The images and colors of the products put up for sale on Montblanc-boutique-monaco.com may however not correspond to the real colors under the effect of the Internet browser and the screen used by the Internet user.

All items sold on Montblanc-boutique-monaco.com are covered by a warranty of twenty-four (24) months in the event of a lack of compliance, as provided for in the legislation in force. The Internet user must inform SARL the twenty-seven of the existence of a lack of conformity within two (2) months from the day when you have noticed the said lack of conformity.

Please contact our customer service.

If an item has a defect of conformity, you can either have it repaired or replaced it. If these solutions are impossible to put into practice or seem to be disproportionate, you can ask SARL the twenty-seven to apply an appropriate reduction on the purchase price or require a withdrawal of the order.

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​Article 3: Price

3.1 SARL The twenty-seven apply the public price recommended by Montblanc.

The prices are presented in euros including tax (all taxes included), excluding delivery costs which remain the responsibility of the Internet user, unless there is a specific statement or condition.

3.2 The products are billed on the basis of the prices in force at the time of registering the order. Product prices are therefore regularly updated. The Internet user is invited to check the final sale price before finalizing his order.

3.3 Orders which must be delivered to addresses located in countries not included in our delivery areas may not be accepted (see article 6: Delivery conditions and deadlines - Shipping costs)

Article 4: Payment

4.1 Payment can be made by bank transfer thanks to the online payment system of our partner Stripe, provided that the latter reaches us within 3 working days depending on the validation of the order. Banking contact details will be sent to confirmation of the order. The order is only released after effective receipt of the transfer by our bank. For any information on the security of online payments, see article 5 below.

As part of the fight against bank card fraud, SARL LE TOURT-SEPT reserves the freedom to verify the personal data provided by the Customer and to adopt the measures deemed necessary for the person whose bank account is debited Or the one who placed the order, and to avoid any fraudulent use of bank cards numbers.

In this perspective, the customer will be subject when purchasing a 3-D Secure verification, the secure payment protocol on the Internet, which will allow him to confirm the property of his Visa or Mastercard bank card.

4.2 Payment can be carried out by Paypal.

The invoice relating to the order is sent to the Internet user's mailbox.

4.3 Payment in 3 times can be made via Alma. This option is available from € 100 purchase and the ceiling amounts to € 4,000. Beyond that, please use one of the previous payment methods.

If you pay for your order in several times, you accept the Alma customer general conditions. as well as the Special ALMA conditions for the customers of the twenty-seven Montblanc Monaco.

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Article 5: Safety of online payments

Payment is fully secured on our site thanks to the online payment system of our partner Stripe, PCI/DSS certified payment solution of level 1 (the highest level of security to pay online.) Bank card data that You enter our site are encrypted and never circulate clearly on the internet. In addition, they are only treated by Stripe and are never in our possession. When you type your card number to shop on our site, it is not in Sarl the twenty-seven but in Stripe that you send them. Stripe is continuously undertaken to use data only for the limited objectives described in their privacy policy (see below)

https://stripe.com/fr/legal

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The user must enter the number of his bank card as well as his expiration date. During the various exchanges between the user's PC and the payment server, the data never circulates clearly on the network but is encrypted thanks to the SSL protocol. The data entered therefore remains confidential; They are automatically encrypted and communicated directly to the bank.

To combat fraud, you will be redirected to the 3D Secure verification page during payment. A confidential code will be sent by message on your mobile number, this code will be necessary to confirm that you are the owner of the payment card and thus finalize your order.

Payment of the Internet user will only be validated after verification of the stock and/or the delivery time.

SARL LE TOURT-SEPT reserves the right to refuse to make a delivery or to honor an order from a consumer who would not have fully or partially paying a previous order, or with which a dispute relating to payment would be in course.

SARL LE TOURT-SEPT reserves the right not to accept an order from a doubtful or unidentifiable source.

Article 6: Delivery conditions and deadlines - Shipping costs

1. Delivery in mainland France + Monaco:

. Colissimo followed 48-72 hours from shipment from Monday to Saturday for recharges and ink cartridges, as well as other small products: € 6.90 for a basket of an amount less than 25 € TTC

. Colissimo followed 48-72h: free beyond € 25 including tax

Chronopost 24 hours from shipment from Monday to Saturday: € 9.90, available delivery option for a basket in a minimum amount of € 50

2. Delivery in Belgium:

Chronopost Express International: 24 hours to 48 hours from shipment Monday to Saturday: 25 €

3. Delivery in Switzerland:

Chronopost Express International: 24h to 48 hours from shipment Monday to Saturday: 45 €

4. Delivery in the Netherlands:

Chronopost Express International: 24 hours to 48 hours from shipment Monday to Saturday: 25 €

5. International delivery:

Chronopost Express International: 24h to 48 hours from shipment Monday to Saturday: 45 €

6. General provisions:

Orders validated before 1 p.m. Monday to Friday will be shipped the same day. Beyond that, they will be shipped the following 1st working day.

The above delivery times are based on the delivery date of the goods. Saturdays, Sundays and holidays (including those specific to Alsace Moselle) are to be added to the initial delivery time.

The responsibility of SARL Le Vingt-seven cannot be engaged in the event of delay in delivery, for any cause whatsoever. In accordance with legal provisions, in the event of a delay in delivery of more than 7 days, you benefit from the possibility of canceling your order within 60 working days. If necessary, if the delivery of the product takes place after the cancellation, we will refund the product and go to the first leg; And this upon receipt of the product by us and in its original state, the package does not have to be opened. Please note, however, that in the return of the package, the return costs are the responsibility of the Internet user.

When receiving your package, it is imperative to check the general condition of the package.

The user must imperatively notify the carrier and SARL the twenty-seven all the reserves on the products delivered (for example: damaged, already open package, etc.). If the products were damaged, we advise you to refuse delivery. If necessary, the user must inform SARL the twenty-seven in writing within a maximum of 48 hours from refusal.

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Article 7: Returning withdrawal and methods

In accordance with the legislation in force, you benefit from a withdrawal period of 14 days from the date of receipt of the package to retract from its order.

The Internet user can contact SARL Le Twenty-seven in order to obtain a return agreement. The return costs remain the responsibility of the Internet user who will provide their dispatch because SARL cannot be responsible in the event of loss or theft.

After this 14-day withdrawal period, the products delivered will be deemed to comply and accepted by the Customer, and SARL LE TOURT-SEPT reserves the right to refuse exchange, reimbursement or to have it.

Exception to the right of withdrawal:

The exercise of the right of withdrawal is excluded for the following contracts:

- the contracts for the supply of goods which have been unconstruction by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.

For more information, consult the withdrawal and return page

To exercise the right of withdrawal, you must notify us your decision to withdraw from this contract by means of a declaration devoid of ambiguity (for example, letter sent by post, or email) by post to SARL address The twenty -seven 5 avenue Princess Alice - Palais, 98000, Monaco, by phone at +377 97 97 31 05 or by email at the address boutiquemonaco@montblanc.mc. You can use the withdrawal form model but it is not compulsory.

In order for the withdrawal period to be respected, it is enough that you transmit your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.

Please note: in accordance with article L.221-28 of the Consumer Code, the right of withdrawal is excluded if you have bought personalized products or in the case of sealed items which have been opened after their delivery and which cannot be returned for health or hygiene reasons.

​Article 8: Protection of personal data

The information of the nominative information collected within the framework of distance selling is compulsory, this information being necessary for the processing and delivery of orders as well as for the establishment of invoices. This information is strictly confidential and is only intended for Sarl the twenty-seven

In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information collected on the site has been declared to the National Commission of the 'Informatics and freedoms. The user has the right to access, modify, rectify and delete data concerning him. To exercise this right, the Internet user must contact SARL Le Twenty -seven by email or by sending a letter to the following address: SARL LE SOUTA -SEPT - 5 avenue Princess Alice - Palais, 98000, Monaco.

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Article 9: Responsibility

Any error of entry concerning prices, availability or labels is independent of the will of SARL le twent-seven. If necessary, the user will be notified as soon as possible by email or by telephone, and the order will not be definitively validated until the latter agreement.

SARL LE SOUTAPT is subject to a simple obligation of means with regard to all stages of access to the site, the order process, delivery or later services. The responsibility of SARL Le Vingt-seven cannot be validly sought in the event of damage arising from the use of the Internet, in particular the presence of an external virus.

In addition, SARL Le Vingt-seven cannot see its responsibility engaged in the event of force majeure or fortuitous not allowing the proper execution of orders, and in particular in the event of a strike of postal services.

Article 10: Modification and update

The general conditions of sale are changed regularly and in particular in consideration of possible normative changes. The new general conditions of sale will apply on their date of publication* on Montblanc-boutique-monaco.com.

*Updates made on 06/22/2023 to date.